IE 2076 - TOTAL QUALITY MANAGEMENT

THE TOTAL QUALITY MANAGEMENT PHILOSOPHIES OF DENING, JURAN, AND CROSBY ARE THE BASIS FOR EXPLORING MODERN CONCEPTS OF KAIZEN, QUALITY CONTROL, TAGUCHI, EVOP, ETC.  THE COURSE WILL INCLUDE LEARNING THE TECHNIQUES USED IN TQM AS WELL AS GAINING AN UNDERSTANDING OF HOW MAJOR CORPORATIONS IMPLEMENT TQM PROGRAMS.